Gateau is one of Sweden’s largest bakery chains with over 25 stores. Quality and the customer experience are essential to them. They installed their first CashGuard solution in 2009 and continuously install CashGuard solutions in all stores.
It was after a robbery five years ago that Gateau decided to get CashGuard in all their stores. Security and safety of the staff are their main reasons for using CashGuard and since that first installation, there have been no robberies at all.
They are also glad that the customers always get the correct change. Peggy Fagergren, VP Sales at Gateau says that this improves the customer experience and thereby strengthens the brand and customer loyalty. Also, the staff experiences less stress and suspicion. These are also important benefits for the company.